Privacy Policy

This Privacy Policy describes how Justo Golf collects, uses, discloses, and protects your personal information when you visit our website or purchase products from us.

We are committed to protecting your privacy and complying with the Privacy Act 2020 (New Zealand).

1. Personal Information We Collect

When you visit or interact with our website, we may collect the following types of personal information:

Contact information: name, email address, phone number, shipping and billing address
Order information: products purchased, order history, payment status
Payment information: payment method details (processed securely by third-party payment providers; we do not store full card details)
Device information: IP address, browser type, time zone, cookies, and usage data
Marketing preferences: email subscription status and communication preferences

2. How We Collect Information

We collect personal information when you:

Place an order or attempt to make a purchase
Create an account or subscribe to marketing communications
Contact us via email, forms, or social media
Browse our website (through cookies and similar technologies)

3. How We Use Your Information

We use your personal information to:

Process and fulfil orders, including shipping and payments
Communicate with you about orders, updates, and customer support
Improve our website, products, and services
Send marketing communications (where consent has been given)
Detect and prevent fraud or misuse
Comply with legal and regulatory obligations

4. Sharing Your Information

We may share your personal information with trusted third parties only where necessary, including:

Payment processors (e.g. Shopify Payments, PayPal)
Shipping and logistics providers
Website and analytics providers (e.g. Shopify, Google Analytics)
Marketing platforms (for email campaigns, if you opt in)

These third parties are authorised to use your personal information only as necessary to provide their services to us.

5. International Data Transfers

Some of our service providers may store or process data outside New Zealand. Where this occurs, we take reasonable steps to ensure your personal information is protected in accordance with New Zealand privacy standards.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyse website traffic, and support marketing activities.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Security of Information

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Under the Privacy Act 2020, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date.